Privacy policy
Privacy Policy
At Picksy, your privacy is treated with the same care and intention we bring to every product we curate. This policy explains how we collect, use, and share your personal information when you visit our website, interact with our services, or make a purchase. By using our Services, you acknowledge and understand the practices described below.
Personal Information We Collect
We collect information that identifies you or can reasonably be linked to you. This may include:
Information You Provide
• Name
• Email address
• Billing and shipping details
• Phone number
• Payment information (processed securely through our partners)
• Account details such as username, password, and preferences
• Communications you send to us
Information Collected Automatically
• Device and browser details
• IP address
• Usage data, including pages viewed and interactions with the site
• Items viewed, added to cart, purchased, returned, or exchanged
Information From Other Sources
• Service providers supporting our operations
• Business partners and third‑party platforms
• Shopify, which powers our store and processes data to enable our Services
How We Use Your Information
We use your personal information to:
Provide and Improve the Services
• Process orders, payments, returns, and exchanges
• Manage your account and preferences
• Arrange shipping and delivery
• Personalize your shopping experience
• Recommend products based on your activity
Marketing & Advertising
• Send promotional emails or messages (with your consent)
• Show relevant ads based on your interactions with our store
Security & Fraud Prevention
• Authenticate accounts
• Detect and prevent fraudulent or harmful activity
• Maintain a secure shopping environment
Communication
• Respond to your inquiries
• Provide customer support
• Keep you informed about your orders
Legal Compliance
• Respond to legal requests
• Enforce our policies
• Comply with applicable laws
How We Share Your Information
We may share your information with trusted partners, including:
• Shopify, which hosts our store and processes data to operate and improve the Services
• Vendors and service providers (payment processors, shipping carriers, IT support, analytics tools)
• Marketing partners who help deliver personalized advertising
• Affiliates within our business group
• Third parties when you request or consent to sharing (e.g., social media integrations)
• Authorities, when required by law or to protect our rights
We do not sell your personal information.
Relationship With Shopify
Our store is powered by Shopify. Shopify collects and processes personal information to operate, secure, and enhance the Services.
Shopify may also use aggregated data from your interactions across different merchants to improve its platform.
To learn more about Shopify’s privacy practices or your rights related to Shopify’s processing, visit:
https://privacy.shopify.com/en
Third‑Party Links
Our website may contain links to third‑party sites. Their privacy practices are separate from ours, and we encourage you to review their policies before sharing any information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your region.
Security & Data Retention
We take reasonable measures to protect your information, though no system is completely secure.
We retain personal information only as long as necessary to operate our Services, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold
• Request deletion
• Request corrections
• Request a copy of your data
• Opt out of marketing communications
You may exercise these rights by contacting us at picksyfind@gmail.com.
We may need to verify your identity before processing your request.
You may also designate an authorized agent to act on your behalf, subject to verification.
Complaints
If you have concerns about how we handle your data, contact us at picksyfind@gmail.com.
You may also have the right to contact your local data protection authority.
International Transfers
Your information may be transferred or stored outside your home country.
When transferring data from the EEA or UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons.
Updates will be posted here with a revised “Last updated” date.
Contact
For questions about this Privacy Policy or your personal information, contact us at:
picksyfind@gmail.com
