Refund policy

Return & Refund Policy

Returns

You have 7 days from the day your order arrives to request a return.

To qualify, items must be:

• In the same condition as received
• Unworn or unused
• With all original tags
• In their original packaging
• Accompanied by proof of purchase

To begin a return, contact us at Picksyfind@gmail.com. To kickstart your return process.

Once your request is approved, we’ll share a return shipping label and clear instructions.
Items sent back without prior approval cannot be accepted.

For any questions, our team is always available at Picksyfind@gmail.com.

Damages & Issues

We encourage you to inspect your order upon delivery.
If an item arrives damaged, defective, or incorrect, reach out immediately so we can make it right with priority care.

Exceptions / Non‑Returnable Items

For safety and quality reasons, certain items cannot be returned:

• Perishable goods (flowers, plants)
• Custom or personalized pieces
• Personal care items
• Hazardous materials
• Sale items
• Gift cards
If you’re unsure whether your item qualifies, we’re here to help.

Exchanges

If you’d like a different item, recontact us for procedures.

Refunds

After we receive and review your return, we’ll notify you of the outcome.
Approved refunds are issued to your original payment method within 10 business days.

Please note that your bank or card provider may require additional time to finalize the posting.

If more than 15 business days have passed since your refund was approved, contact us at Picksyfind@gmail.com.